PRIVACY POLICY

This Privacy Policy governs the manner in which Little Jumps Pet collects, uses, maintains, and discloses information collected from users (each, a “User”) of this website (“Site”). This Privacy Policy applies to the Site and all products and services offered by the company.

Little Jumps Pet is committed to ensuring that your privacy is protected. If we request personal information that can identify you while using this website, you can be assured that it will only be used in accordance with this Privacy Policy.

This policy may be updated periodically by posting a new version on this page. We recommend reviewing this page occasionally to ensure you agree with any changes.
This policy is effective from: May 10, 2025.

SECTION 1 – PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain device-related information, such as:

  • Web browser type

  • IP address

  • Time zone

  • Cookies installed on your device

As you browse the Site, we also collect information on:

  • Individual pages or products viewed

  • Websites or search terms that brought you to the Site

  • How you interact with the Site

This is referred to as “Device Information.”

We collect Device Information using technologies such as:

• Cookies

Data files placed on your device, usually containing an anonymous unique identifier.
More about cookies: http://www.allaboutcookies.org

• Log Files

Track actions occurring on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps.

• Web Beacons / Tags / Pixels

Electronic files used to record browsing behaviour.

Additionally, when you make or attempt to make a purchase through the Site, we collect details such as:

  • Name

  • Billing address

  • Shipping address

  • Payment information (credit/debit card details, PayPal, etc.)

  • Email address

  • Phone number

This is referred to as “Order Information.”

“Personal Information” includes both Device Information and Order Information.

SECTION 2 – HOW WE USE COLLECTED INFORMATION

We use Order Information to:

  • Process orders

  • Manage payments

  • Arrange shipping

  • Provide invoices and order confirmations

We also use Order Information to:

  • Communicate with you

  • Screen orders for fraud or risk

  • Provide information or advertising based on your preferences

  • Improve user experience and understand how customers interact with our Site

We use Device Information to:

  • Monitor for fraud (especially IP-related risks)

  • Improve and optimise the Site

  • Support analytics and marketing campaigns

We DO NOT sell, trade, or rent your personal information.

We may share non-personal, aggregated demographic data with trusted partners for analysis purposes.

We may also share Personal Information to comply with:

  • Laws and regulations

  • Subpoenas or lawful information requests

  • Protection of our legal rights

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be relevant.

Opt-out of targeted ads using links below:

You can also opt out via: http://optout.aboutads.info/

DO NOT TRACK

We do not modify our data collection practices when a “Do Not Track” signal is detected from your browser.

DATA RETENTION

When you place an order, we store the information until you request its deletion.

SECTION 3 – CONSENT

How do you give consent?

By providing personal information (e.g., placing an order, verifying a card, requesting delivery), you consent to our collecting and using it for that purpose only.

If we request information for secondary purposes (like marketing), you will be asked directly or given the choice to decline.

How do you withdraw consent?

You may withdraw consent at any time by contacting us at:

👉 support@littlejumps.co.uk

SECTION 4 – SHOPIFY

Our store is hosted by Shopify Inc.
They provide the e-commerce platform that allows us to sell products and services.

Your data is stored through Shopify’s databases and general application systems, secured behind firewalls.

Payments

If you choose a direct payment method, your card details are stored by Shopify and encrypted following PCI-DSS standards.

Payment data is stored only as long as necessary to complete the transaction.

More details:
Shopify Terms: https://www.shopify.com/legal/terms
 Shopify Privacy: https://www.shopify.com/legal/privacy

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers only collect, use, and disclose information necessary for their functions.

Examples include:

  • Payment processors

  • Shipping providers

  • Marketing platforms

  • Analytics tools

These providers have their own privacy policies, which we recommend reading to understand how they handle your data.

When redirected to third-party websites, this Privacy Policy no longer applies.

SECTION 6 – SECURITY

We take reasonable measures to protect your personal information from loss, misuse, access, or disclosure.

If you provide payment details, they are encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption.

Although no method of electronic transmission is 100% secure, we comply with PCI-DSS standards and industry best practices.

SECTION 7 – COOKIES

The Site uses cookies to enhance user experience and enable core functionalities.

You may refuse cookies through your browser settings, but some features may not work properly.

Updated Shopify Cookie List (2025)

Below are common cookies used on our Shopify-powered store:

Cookie Name

Purpose

Duration

_shopify_y

Shopify analytics

1 year

_shopify_s

Shopify analytics

30 minutes

_shopify_sa_t

Marketing/Referrals tracking

30 minutes

_shopify_sa_p

Marketing/Referrals tracking

30 minutes

_shopify_fs

Checkout and fraud detection

30 minutes

_shopify_tm

Transaction management

Until session ends

cart

Stores cart contents

14 days

cart_currency

Stores checkout currency

14 days

_secure_session_id

Navigation tracking

Session-based

storefront_digest

Password-protected store access

Indefinite

shopify_pay_redirect

Shopify Payments redirection

1 hour

Users can remove cookies or block them via browser settings at any time.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time.
Changes take effect immediately upon being posted on this page.

If the business is sold or merged, your information may be transferred to the new owners so that service continuity is maintained.

QUESTIONS & CONTACT INFORMATION

If you would like to:

  • Access, correct, amend, or delete your personal information

  • Register a complaint

  • Request more information

Please contact our Data Protection Officer at:

📩 support@littlejumps.co.uk
 (Re: Privacy Compliance)